system owners & Customers.
The Customer Portal has no sidebar and no navigation tree. It is a simple page, with the owner’s system name at the top and their Solar Advisor’s name and direct number right underneath. Includes the production estimate, a seven-day forecast, the monthly breakdown, updates from your team, and their Post-Solar Analysis once it is available.
They can download their own CSV or hit Print Report and get a clean light-theme document that prints straight to PDF for a board packet, a landlord or a lender. They can file a request from the same page, and it lands in your queue with your internal notes kept separate from what they see.
- You create the account. There is no public sign-up and no self-serve door into your workspace, which also means there is no orphaned login you forgot you issued.
- Roles are Admin, Employee and Customer, on a multi-tenant workspace with an audit log you can export, credentials encrypted with AES-256-GCM, and Postgres row-level security as a backstop.
- Available on iOS and Android with real push notifications, and responsive at every size in between. Up to three accounts can stay signed in on one device.
- They choose how they hear from you — email, text or push, across six cadences, with quiet hours. Not another inbox they have to remember to check.